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Help Articles

  • How do I CONTACT a SHOP YOUR WAY Representative?
  • I have a problem with my GIFT CARDS POWERED BY RAISE.
  • I have points on my Shop Your Way Mastercard® Statement but they aren't showing online on Shopyourway.com.
  • How to FIND PREVIOUSLY PURCHASED GIFT CARDS.
  • How do I UNSUBSCRIBE from Shop Your Way Emails?
  • How do I CONTACT CITIBANK about my Shop Your Way Mastercard®?
  • How do I PAY MY Shop Your Way Mastercard® BILL?
  • How do I CLOSE MY ACCOUNT?
  • How do I REDEEM MY POINTS?
  • All About Your Points!
  • Can I use my POINTS TOWARDS my Shop Your Way Mastercard® BALANCE?
  • I have PROBLEMS LOGGING IN to ShopYourWay.com or the SYW Max app.
  • How do I RESET my Shopyourway.com PASSWORD/ FORGOT YOUR PASSWORD?
  • How can I EDIT MY PROFILE information?
  • How to CHANGE Your PASSWORD for Shopyourway.com.
  • I have a problem with a retail partner SEARS ORDER or transaction.
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